Last updated: September 15, 2026

AXVON does not sell products through this website. This website is an informational business-to-business product showcase and enquiry website. It does not provide a shopping cart, online checkout, online order acceptance or online payment. No purchase contract is formed through this website.

1. Returns and Refunds for Website Visitors

Because no goods are sold or paid for through this website, there is no website return window, online refund processing period, website return fee or website return-shipping arrangement. Submitting a product enquiry, contact form or quotation request does not constitute an order or purchase.

2. Offline B2B Transactions

If AXVON and a business customer later enter into an offline transaction, the applicable written quotation, pro forma invoice, purchase agreement or other signed commercial document governs that transaction. The parties will agree in writing on product specifications, inspection and claim periods, warranty terms, authorized returns, available remedies or refunds, and responsibility for freight, duties, taxes and related costs before the order is accepted.

3. Product Claims

For a claim relating to an offline B2B order, contact AXVON with the order or invoice number, affected model and quantity, a description of the issue, and supporting photographs or videos. Products must not be returned without written authorization. Any repair, replacement, credit or refund will be handled according to the applicable written commercial agreement and mandatory law.

4. Contact Us

For questions about this policy or an offline B2B transaction, use our Contact Us page or contact AXVON through WhatsApp at +86 136 0577 0451.